Shipping policy

Shipping Policy – Forbidden Bite

Last updated: [12 January 2026]

At Forbidden Bite, we take great care to ensure your freshly baked treats are packed securely and delivered with care. Please review our shipping policy before placing an order.

1. Shipping Locations

We currently ship within Singapore only.

2. Processing & Lead Time

All products are freshly baked and made to order.
Standard processing time is 2–3 working days, unless otherwise stated.
During peak periods (festive seasons, promotions, weekends), processing time may be longer.

Urgent or same-day orders are subject to availability and must be confirmed with us before placing an order.

3. Delivery Options

Available delivery options will be shown at checkout and may include:

Singapore Post (Third-Party Courier)
In-house / Private Courier
Self-collection (if available)

4. Singapore Post (Third-Party Courier Disclaimer)

When Singapore Post is selected:

Delivery is handled by a third-party courier
While we package all orders securely using bubble wrap and protective materials, minor breakage may occur during transit
By selecting this option, customers acknowledge that Forbidden Bite is not responsible for damage caused during delivery

For fragile items, we strongly recommend choosing our in-house or private courier option where available.

5. Delivery Timing

Delivery dates provided are estimated and subject to courier schedules
Forbidden Bite is not responsible for delays caused by:
- Third-party couriers
- Weather conditions
- Incorrect or incomplete delivery details provided by the customer